Privacy Policy

Details We Collect When You Request Plumbing Service

Last updated: October 2026

When you contact Rhode Island Plumbing Pros about low water pressure, we may collect your name, phone number, email address, and the service address where help is needed. We also keep appointment preferences and details you share about the pressure problem, such as which fixtures are affected or when it began.

If you use a website form, we collect the information you enter and any message you submit. Our website may also receive basic technical and usage information through analytics tools, such as pages visited, device or browser type, and general interaction data. This helps us understand how visitors use the site.

Please share only information needed to arrange or discuss service. Avoid sending sensitive personal details through a general inquiry form. Information collected depends on how you contact us and what you choose to provide.

How We Handle Your Service Details

We use the information you provide to respond to questions, assess your low water pressure request, arrange appointments, and communicate about arrival times or changes. Service details help our team understand the reported issue and prepare for a visit. We may also use contact information to send service reminders or follow up about work you requested.

Payment information, when needed, is handled to process charges for completed service. We use website activity data to maintain the site and understand which pages are useful to visitors. Access to customer information is limited to people who need it to handle these tasks or support our operations.

Rhode Island Plumbing Pros does not sell customer data. We do not use the information you provide to sell unrelated products. If you no longer want nonessential service reminders, contact us and ask to stop them. We may still send messages needed to respond to an active request or complete a transaction.

Outside Services That Support Our Website and Work

Rhode Island Plumbing Pros may use outside service providers for scheduling, payment processing, and website analytics. These tools help us coordinate appointments, handle transactions, and understand general site use. When you use a feature supported by one of these providers, information needed for that function may be processed by the provider.

Each provider has its own privacy practices and policies. We do not control how an outside service handles information once it is processed under that provider’s terms. Review the provider’s privacy information when using its scheduling or payment features if you want to learn more about its data practices.

We aim to share only information needed for the service being performed. This section describes categories of tools, not a specific vendor list; the providers we use may change as our business needs change. Third-party tools are separate from our website, and their own terms may apply.

Cookies for Site Functions and Basic Measurement

Our website may use cookies or similar browser storage for basic functionality and analytics. These small files can help pages work as expected and provide general information about how visitors use the site, such as which pages receive visits. Analytics information is used to understand site activity, not to identify you personally from a service request.

We do not use cookies for advertising tracking. You can use your browser settings to block, limit, or remove cookies. If you disable them, some website features may not work as intended, though you can still contact us by phone or email.

Cookie controls vary by browser and device. Check your browser’s help settings for instructions on managing stored data. If our use of cookies changes, we will update this section to describe the current approach. Using browser controls to clear cookies does not automatically delete service or contact records we keep separately.

Keeping Records Only as Long as Needed

We keep contact and form information while we respond to your request and work to resolve it. If you become a customer, service records may be retained for warranty, business, or compliance needs. The time required can vary depending on the type of record and the reason it was collected.

We do not keep every record indefinitely. When information is no longer needed for the purpose it served, we may delete it or remove details that identify you, subject to any recordkeeping obligations that apply. Some records may remain in routine backups for a limited period before those systems replace or clear them.

You can ask us to delete information you have provided. We will review the request and explain if particular records must be kept for a valid business or legal reason. A deletion request may not remove information already held by an independent payment or scheduling provider.

Request Access, Changes, OR Deletion

You may ask us to provide access to personal information you have shared, correct details that are inaccurate, or delete information we no longer need to keep. To help us locate the right records, include enough detail to identify your request, such as the name and contact information used when you contacted us. We may need to verify your identity before making changes or sharing information.

Some records may need to be retained for warranty, compliance, or other legitimate business purposes. If that applies, we will explain what we can do and why certain information must remain on file.

For privacy questions or requests, call (877) 773-0781 or email info@rhodeislandlowwaterpressure.top. You can also write to Rhode Island Plumbing Pros, West Exchange Center, 1 Cedar St, Providence, RI. We will review your message and respond using the contact details you provide.